Relationship Account Executive

 

We are super excited to share this fantastic opportunity with our fantastic Brighton-based events company. We are seeking a talented Relationship Account Executive with exceptional people skills and a real administrative guru!

 

Our client organises industry-leading and innovative events in US, Europe and beyond – expect international travel with this role! They are proud to offer a truly unique and inclusive working environment where staff wellbeing is at the very heart of their business.

Incredible benefits and company culture.

 

The Relationship Account Executive will play a key role in the hosted buyer team and requires a proactive and confident approach to building new relationships as well as developing existing ones. The role will be approx. 60% administration and 40% relationship management – so you’ll need to be meticulously organised, with great attention to detail as well as having those all-important people skills!

 

 

Key Areas of Responsibility

Account management / Sales

  • Deliver excellent client care through an in-depth understanding of intermediaries and buyers, what are their needs are and how to work with them effectively.
  • Provide strong account management skills in dealing with international markets.
  • Responsible for developing in-depth knowledge of relevant international hosted buyer markets and constantly seeking opportunities for new business.

Administration

  • Competent at using various systems and a willingness to take on innovative technology.
  • Responsible for the administration involved with your hosted buyer groups including hosted buyer approvals, travel requirements and refunds.
  • Keeping company systems up to date with communication updates from all clients.
  • Managing administrative tasks required by the relationship management team on an ad hoc basis.

About You:

  • Proven experience in providing international account management.
  • A natural planner, who is reliable and determined.
  • Confident communicator at face-to-face events, email and over the telephone.
  • Accurate, precise, and methodical.
  • A positive outlook and focus on customer service and experience.
  • Hold an opportunistic mindset and actively seek out new connections and collaboration 
  • Openness to continually expand and learn new skills for you and the team.
  • A high level of quality, detail and accuracy is required.
  • A high level of organisational skills is required including the ability to meet deadlines and work on multiple projects simultaneously – especially during busy times in the lead up to the shows

Fantastic benefits include:

  • WFH 2 days a week.
  • No core hours. Working hours are flexible- success is based on your performance, not hours spent at your desk. Team members are encouraged to “work smart” – so employees can fit their home life and interests around their work. Encouraged to take time for family or to exercise or do whatever it is that matters to you as an individual!
  • Ability to work abroad/remotely 2 weeks a year
  • Generous pension and holiday
  • Private medical care
  • Confidential Employers Assistance Programme
  • Staff recognition programme
  • Big culture on mental health and wellbeing: free fruit, office Pilates, massage and meditation.
  • Travel to US and Europe!
  • Great culture for diversity and inclusion – encouraging everyone to bring their authentic self to work.
  • Lots of great perks including “Random Acts of Fun”, wellness workshops, team building and team socials.
  • Professional development and great staff training programmes
  • Frequent culture amp surveys – a company who make it their mission to always hear from their staff

Salary: £28,000 - £33,000

Location: Brighton

JOB CODE: 882983