A dynamic and multi-functional Account Relationship Manager role for an individual with excellent interpersonal and communication skills, and strong business understanding.

 

My client is a rapidly growing platform that provides multimedia lectures by leading world experts to business schools, universities and other higher education institutions. This role sits within their business and management portfolio.

 

This role requires an academic background in (or strong understanding of) business and economics as they will be required to support the teaching faculty with curriculum development.

 

The Relationship Manager must be goal-orientated, with the objective of maximising resubscriptions by nurturing their new and existing clients.

 

Excellent communication is key, as this role is expected not only to provide day-to-day support to their clients, but also to deliver live training webinars and demos, where needed.

 

 

Key Tasks & Responsibilities   

  • Establish, develop, and maintain positive business and customer relationships
  • Ensure internal marketing campaigns are regularly undertaken so that faculty, teachers and students are aware of their access to the platform
  • Answering webforms and determining and developing the most promising leads, in order to maximum usage of the collection
  • ·       Providing training and upskilling where necessary

The Candidate

  • Excellent academic background- minimum 2:1 or above in relevant Business/Economics subject
  • Experience in relationship/account management- preferably with a subscription-based business
  • Outstanding written English
  • A confident presenter who is happy to deliver regular talks and training
  • Excellent communication and interpersonal skills. Confident in upskilling others.
  • Strategically focused
  • Confident in upskilling others
  • Strong digital literacy

 

Location: Central London

Salary:  £25-30K DOE

Consultant: Lils

Send applications to: conferences@albany-appointments.co.uk

 

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